With over 100 car parks across the UK, Trust is your trusted companion for effortless parking

The App

Trust is the free to download app that’s available at the Apple Store and Google Play, and it’s one that allows people to upgrade their stays at an array of different venues. Leveraging the power of ANPR parking technology, our system knows exactly when you’ve arrived at one of our sites and facilitates effortless parking – but that’s far from all it does.

What is meant by upgrading your stay? Well, our app is appropriately named, as you can Trust it to make every visit you make to one of our sites enjoyable and filled with value. When visiting universities, shopping centres, hospitals, stadiums and other popular venues that display our logo, ANPR parking technology is used to detect your arrival.

Download the app

4 Easy Steps

01

Download the app

Simply click on the link provided for your relevant app store, download and install the Trust app to your mobile device.

02

Sign up / register your details

All you need to provide is an email address, create a password and check your email for a verification link. Once you click to verify, that’s it – you’re in! Then register your vehicle(s) using the number plate details.

03

Add your preferred payment method (optional)

Head into the settings and your preferred payment method to enable autopay.

04

Drive to your preferred Trust car park

Either use the app to search for the nearest Trust car park to your intended location or head strait to your regular car park. Drive in and don’t worry about a thing. Effortless.

In a rush?
No problem!

Phone battery die?
No problem!

Available at Hundreds of UK Locations

Our ANPR parking technology and signage can be found at hundreds of sites right across the UK, and you can even find where they are from within the app! It’s a number that’s growing every week, so no matter where you are across Britain, you can get involved and start getting the car parking experiences you deserve.

We understand that any visit to any location can be helped or hindered by the ease of parking and the available services once you’ve arrived. Trust is the app that takes all the guesswork out of the process and allows you to visit places in a structured, value-filled and stress-free way. Download it soon and watch it transform days out.

FAQs

Is the Trust app free to download?

Absolutely! All you need to do is head to the Apple Store or Play Store (depending on your smartphone), download it and register. It’s all 100% free!

What does ANPR parking management mean?

ANPR stands for Automatic Number Plate Recognition, which is the system Trust uses to detect when you visit one of the hundreds of Trust sites across the UK.

Can I book a parking spot before arriving at a Trust parking site?

This feature will be coming to the Trust app soon!

Are Trust parking sites suitable for electric cars?

Many Trust parking locations have EV charging stations for drivers; just check with your preferred location in advance to confirm (and keep an eye out for the ability to pre-book showing up in the app!).

Do all car parks use the Trust app?

Sadly, not yet – but we are working on it! It’s already available at over 100 UK sites, and that number is growing every day. Just open the app to find out where our sites are located.

When it comes to payment for parking, how does the app ensure security?

Payments are securely processed using a payment service provider. Trust does not store your card details and the payment service provider processes the transactions using secure payment tokens so your details are never exposed to Trust or the parking site.

Can I conveniently extend my parking session remotely using the app?

There is no need! If you have set up autopay in the Trust app, we’ll calculate the payment amount based on when you drove in and out of the location.

If you don’t have autopay enabled, simply log in and pay for your session via the app before you exit and if you forget, then by midnight on the day of parking, so you don’t need to worry about any additional charges!

What kind of support can I expect if I encounter any issues or need assistance while using the app?

We have support available through the location intercoms, email [appsupport@trustglobal.io] & Twitter @TrustappUK

Can I easily access my parking history and receipts through the app?

Following all transactions, an email receipt is sent to the email address set up with your Trust account. Additionally, you can view your parking history in the History tab in the Parking section of the app.

Is the app available in multiple languages or usable in different countries?

Currently, the app is only available in English and only covers the UK.

Can the app help me find parking at specific types of car parks, like airports or shopping centres?

Yes! Just type the name of the place you are looking to in the search bar at the top of the app, or if you’re in the area already, simply hit the ‘nearby’ button.

Download Trust

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