About our company
The Trust app was created to address a problem we noticed wasn’t being addressed as part of the experience provided by other parking management companies.
How did the Trust app come to be?
We noticed something wrong with the experience people got when visiting those places we all go to from to time to time. The parking management companies we saw operating at hospitals, retail parks, stadiums and universities all seemed to have the same issue – a complex & disjointed customer journey.
Before Trust, the typical experience visitors had when parking was far from uniform, with some requiring that you pay on entry, while others asking you to pay when you leave. This leaves the visitor feeling unsure about the most basic aspects of parking their car – like “Is my car going to be safe?” or “Have I paid the right fee?”
We did find parking management companies offering an app for their customers, but they would always be for just one site, leading to people having to have several parking apps on their phone. It’s all a bit too confusing, and we felt there was an easier, smoother and ultimately more rewarding way of doing things
“If Apple did parking solutions. What would that look like?”
Apple is known for being one of the world’s most prolific innovators, so we thought to ourselves “If they ran car parks, what would that look like?” Well, we felt that visitors would want an app that not only made it easy to park, but also offered exclusive rewards and was available wherever they chose to shop. That, in essence, is the Trust app.
You can Trust our app to deliver, as it’s backed by 12 years of experience in building and supplying parking revenue control systems to parking management companies. Operating and owning all of our own technology at a wide range of sites across the United Kingdom, the parking experience we offer is one you can expect wherever you see our signage
Delivering a Rewarding Customer Experience
Every camera, pay station and parking barrier, as well as every line of code that directs them was developed in-house, and we hold a number of patents pending for the automatic use of cameras to initiate payments. As such, we’re already supplying some of the largest parking management companies in the country.
Our app is one that leverages the power of social media to offer truly appealing rewards, helping to promote customer loyalty at every turn. Moreover, our management system allows local businesses to offer attractive deals that help to drive traffic, interaction and revenue.
We’ve worked hard to change the UK’s parking landscape, and customers using any of our sites are assured of a rewarding experience wherever they go. That, in essence, is the Trust app at work, helping site visitors and local businesses connect